Terms and Conditions

General conditions Camping Du Nord

1. Application terms and conditions
1.1 These general terms and conditions apply to all offers, reservation requests and agreements concluded with camping Du Nord and relating to camping pitches and accommodations that are rented out by camping Du Nord.
1.2 Camping Du Nord expressly rejects the application of other general terms and conditions.
1.3 Exceptions to these general terms and conditions are only possible if the parties have agreed in writing.

2. Reservations
2.1 Camping Du Nord only accepts reservations from persons who are 18 years or older.
2.2 The agreement is concluded after we have confirmed your reservation, and you undertake to pay the deposit, see art. 2.3, to comply. Your wishes will be taken into account as much as possible when booking.
2.3 The tenant will make a 30% deposit to the Du Nord campsite within 7 days after the booking confirmation on account number: IBAN LU87 0141 1544 1103 3000 BIC CELLLULL
2.4 Four weeks before arrival you must have paid the remaining payment to the specified account number (art. 2.3). If this is neglected after a reminder, and no check-in has taken place on the day of arrival of the relevant tenant, we will consider this as a cancellation on the effective date of the agreement.
2.5 In the event of cancellation, the tenant owes the following cancellation costs:
In case of cancellation up to 10 weeks before the arrival day: 30% of the rent.
In case of cancellation up to 4 weeks before the arrival day: 50% of the rent.
In case of cancellation up to 1 to 4 weeks before the arrival day: 90% of the rent.
In case of cancellation within a week before the arrival day: the entire rent.
In case of cancellation on/after the commencement date: the entire rent.

You must take care of the necessary insurance yourself. The cancellation will only be accepted if it is submitted in writing, the date of receipt is the date to be taken into account.

2.6 One car is included in the reservation. You pay €2.50 per night for an extra car.
2.7 The reserved place/accommodation will remain reserved for you until 20:00 on the day of arrival. If you have not arrived at that time, without any notification to our campsite, your reservation will be canceled and no refund will be given.
2.8 The maximum number of people allowed is 6 per camping pitch. An extra tent is allowed. An additional tent is understood to mean a tent with two sleeping places with a surface of no more than 4m2

3. Check in/out
3.1 You can check in from 15:00 to 20:00. Upon arrival, guests are required to show their passport or identity card. Pitches and accommodations are available from 3:00 PM on the day of arrival.
3.2 The places are assigned by the staff, or confirmed by e-mail by making a reservation. Change of seat is only allowed with the permission of the staff.
3.3 On the day of departure, you have until 10:00 a.m. to leave your pitch or accommodation free and clean.
3.4 Camping Du Nord reserves the right to carry out a final check on the departure date from 9:00 am to check the condition and completeness of the camping pitch or accommodation.
3.5 If the accommodation is not left clean or in an orderly condition, €35 will be charged.
3.6 No refund will be given in the event of a later arrival or an earlier departure.

4. Visitors
4.1 Visitors must be registered at the reception.
4.2 Visitors pay a daily rate of €3.00 per day. For an overnight stay you pay the price that applies in the relevant period.

5. Rules of Conduct
5.1 On our campsite there is a maximum speed of 10 km per hour.
5.2 From 22:00 to 08:00, all activities that may disturb the tranquility of our guests are prohibited, such as driving on the campsite with a car or motorcycle, turning on the radio and TV, talking loudly, depositing glass in containers, etc.
5.3 Adults are responsible for the behavior of children entrusted to them. They must not disturb the peace and security of the camping guests.
5.4 Barbecuing is allowed. Be extremely careful with fire and never throw away a lit match or cigarette. Lighting an open fire is prohibited.
5.5 The use of tap water is not intended for play purposes. Use the river Sûre for this.
5.6 Smoking is prohibited in our public areas and accommodations.
5.7 In the event of fire or other serious calamities; immediately report to the reception and alert the emergency services (112). Police (113). Fire extinguishing equipment is present, see the lampposts. Owner and emergency response team can always be reached via: 00352621339837. 5.8 Camping Du Nord reserves the right to make changes to the design and opening hours of the campsite facilities.

6. Premature termination of the agreement by the entrepreneur
6.1 When not

In compliance with the regulations/rules of conduct, the entire family is requested to leave the campsite. The entrepreneur can terminate the agreement with immediate effect: – if the holiday maker, fellow holiday maker(s) and/or third parties do not or not properly comply with the obligations under the agreement, the camping regulations and/or government regulations, despite prior verbal and/or written warning or comply, and to such an extent that, according to the standards of reasonableness and fairness, the entrepreneur cannot be expected to continue the agreement. – if the holiday maker, fellow holiday maker(s) causes nuisance to the entrepreneur and/or other holidaymakers, despite a prior verbal and/or written warning, or spoils the good atmosphere at or in the immediate vicinity of the campsite. – if the holiday maker, despite a prior verbal and/or written warning, acts contrary to the purpose of the site by using the site and/or his camping equipment. – if the camping equipment does not meet the generally recognized safety standards. – Theft, vandalism, aggression and drug use are among other reasons for immediate removal from the campsite.
6.2 After cancellation, the holiday maker must ensure that his place and/or camping equipment is vacated and the site is vacated as soon as possible, but at the latest within 4 hours.
6.3 If the holiday maker fails to clear the stand, the entrepreneur is entitled to do so at the expense of the holiday maker. The entrepreneur is not liable for damage resulting from or related to the evacuation of the stand, unless damage is caused by negligence on the part of the entrepreneur. Any storage costs are for the account of the holiday maker.
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6.4 If the holiday maker is of the opinion that the entrepreneur wrongly
has canceled the agreement, he/she must inform the entrepreneur of this
immediately and may submit the dispute to the
civil court or at the latest within 30 days after the removal to the Disputes Committee.
6.5 In principle, the holiday maker remains obliged to pay the agreed amount.

7. Waste
7.1 You must separate your waste and deposit it in the designated container. At the reception you will receive a garbage bag for plastic waste.
7.2 It is prohibited to deposit anything other than household waste in our containers. Violation of this rule will incur charges.

8. Pets
8.1 Pets are allowed for campers (max 3) but provided they are kept on a lead and accompanied outside the campsite for their needs. Clean up needs and deposit them in the appropriate waste bin. Dogs of the Pitbull/Dobermann and Rottweiler breeds must wear a muzzle.

9. Deductible
9.1 Campers and visitors enter our site at their own risk. We are in no way liable for damage and/or accidents caused by third parties. By entering the site, campers and/or visitors expressly waive any right to compensation.

10. Damage
10.1 Damage must be reported to the reception, both damage to resources in our accommodation and on our premises. Damage costs and any consequential costs will be charged.

11. Collection costs
11.1 At the expense of the holiday maker, the extrajudicial costs reasonably incurred by the entrepreneur after a notice of default. If the total amount is not paid on time, the legally determined interest rate on the remaining part can be charged after written demand.

12. Governing Law
12.1 Dutch law applies to these General Terms and Conditions and in the event of a lawsuit regarding these General Terms and Conditions or in relation to this website, the Dutch court has jurisdiction.